FAQs
What kind of products do you sell?
Currently, we provide 100 % pure and natural products, medicinal and ayurvedic products, etc through our website. More varieties of products will be added in the future.
Can I track the status of my order?
You can check the status of your order by contacting us via email or calling our customer support team or via logging into your account.
• How can I make changes to my order before and after confirmation?
If you wish to make changes to your order, you can do so before you checkout the order in your cart, through the website. If you have already placed the order, you can alter it up to 12 hrs prior to the dispatch time. You can contact our customer care if you require any help with it. Once the order is confirmed, you will not be able to alter your order.
• How long do you take to initiate my refund?
In case of order cancellation or return, your refund will be initiated after 5 working days, provided that the cancellation or return meets the respective policy.
• How can I cancel my order?
All our products pass through a thorough quality check process. In the odd event that you are not satisfied with the quality of our products, you can request for a return and refund.
• How can I be sure the products are of good quality?
All our products pass through a thorough quality check process. In the odd event that you are not satisfied with the quality of our products, you can request for a return and refund.
• How will I know if any item in my order is unavailable?
In case an item in your order is unavailable, you will be able to view it before check out. In the event that an item has gone out of stock once your order has been placed, we will notify you and initiate a refund.
• I’m trying to place an order today but it is getting scheduled for the next day. What can I do?
Unfortunately, in certain cases the order may have to be scheduled for a different day due to the store timings and store capacities. Kindly contact our customer support team for any doubts regarding this.
• Can I change the delivery address of my order?
Yes, you may be able to change the delivery address as long as the order is not out for delivery. You can call our customer service and request for the change.
• What if I don’t receive my order by the scheduled time?
CharakAshtang aims to deliver every order within the scheduled time. In the event that our delivery is delayed due to external factors, you can contact us via call or email to know the status.
What is Ayurveda?
Ayurveda is an ancient Indian holistic medical system with a long record of clinical expertise of famous Ayurveda sages like Charaka, Sushruta, Dhanvantri, and Vagbhata. This 5000-year-old medicinal science is based on the faith that wellness and health depend on a subtle balance between the mind, body, and spirit. The main aim of Ayurveda is to promote good health through the use of natural herbs, yoga, and massages. It also states that diseases are caused due to an imbalance of three inherent energies called the Doshas (Vata, Pitta and Kapha). We at CharakAshtanga rely on this age-old medicinal system to heal our patients. Our experts not just take into consideration the physical symptoms of the body, but the mind too during the treatment.
How is Ayurveda different from modern medicines?
Modern medicines work on short-term plans. It treats the symptoms without addressing the root cause of a patient's suffering. However, Ayurveda makes special contributions by addressing the uniqueness of each patient, i.e., Prakriti and helping them heal from the root cause of the ailment. Thus, Ayurveda offers a long term sustainable solution to patient suffering.
What are the basic principles of Ayurveda?
Ayurveda sees everything in the universe composed of 5 basic elements (Panchamahabhutas)-Space (Akash), Air (Vayu), Fire (Agni/Tejas), Water (Jala), and Earth (Prithvi). These five elements combine to give rise to three biophysical forces (Doshas) within the human body, Vata (air and space), Pitta (fire and water, and Kapha (water and earth). Together they govern all the biological, physiological and psychological functions of the mind and body as well as affects how an individual interacts with everything around them. Each human being is born with a unique combination of these Doshas which decides their basic constitution, the Prakriti. We at CharakAshtanga, understand each person's Prakriti through Prakriti analysis and then tailor the diet, exercise, medicinal herbs, cleansing, and therapies that are right for them to maintain and restore the health.
What are Doshas?
Doshas refer to unique physical and mental constitution and they influence the personal well-being of humans. Each individual has their dominant dosha and knowing yours can help you maintain balance for good health and peace of mind.
The Doshas, also known as Tridoshas are Vata, Pitta, and Kapha. Space and air combine to form Vata, which is responsible for all the nervous functions. The Vata imbalance causes 80 kinds of possible disturbances such as pain, stiffness, paralysis, hypertension, heart diseases to name a few.
Fire and water combine to form Pitta that governs mainly enzymes and hormones in the body. It is also responsible for pigmentation, body temperature, hunger, thirst, sight, courage, digestion etc. The imbalance of this dosha leads to 40 kinds of possible disturbances like burning sensations, high body temperature, blue moles, jaundice, and pharyngitis.
Water and earth combine to form Kapha which regulates the other two doshas. It is responsible for the solid nature of the body, connection of joints, sexual power, strength, patience etc. The Kapha imbalance causes 20 possible disturbances such as anorexia nervosa, laziness, mucus expectoration, hardening of the arteries, obesity, suppression of digestive power, etc.
At CharakAshtanga, we not only recognize these Tridoshas but develop an optimum food and lifestyle program that balances them. When doshas are in balance, the individual is disease-free and when imbalanced, the disease begins to grow.
What do you mean by Prakriti?
Prakriti means inherent nature, character or the physical constitution or disposition of a person. Prakriti remains constant through the lifetime of an individual, means it cannot be changed. Most of us are born with a Prakriti that's dominated by one or two doshas. We can say someone has a Vata Prakriti if their constitution is mostly Vata. Or that someone with a Prakriti that's, say, 50% Pitta, 40% Vata, and 10% Kapha is a Pitta-Vata Prakriti.
Whatever your Prakriti, if the doshas fluctuate it affects stimulus and can lead to diseases. As the Charaka Samhita states, "The attributes of the doshas resemble those of the factors that vitiate them." When the any of the doshas accumulate in the body, the result is vikriti, which means the current state or manifest imbalance. Doshic imbalances can lead to innumerable diseases. So, keep an eye on your Vikriti, and do not hesitate to see a qualified practitioner for guidance.
What is the new age Ayurveda?
At CharakAshtanga, we are looking to revolutionize the way Ayurveda products are marketed. We create new age products that make Ayurveda aspirational for the modern consumer in a form that is convenient. We aim to give this traditional science a modern twist with our cold-pressed oils, A2 ghee, beauty, bathing, home cleaning, and spiritual products as well as herbal medicines
What is Panchkarma?
Panchkarma is a detoxing programme with long-lasting health benefits. This special treatment of medicated oil massage and herbal remedies uses five actions or five treatments. The five treatments include Raktamokshan (carefully controlled removal of a small quantity of blood to neutralize accumulated Pitta toxins), Vaman (therapeutic vomiting for excess Kapha), Virechen (purgation is induced to eliminate excessive Pitta Dosha), Nasyam (inhalation of oils to open channels of the head, cleanse nasal tract, and treat allergic conditions), and Basti (medicated oil given as enema to clean the colon and increase muscle tone).
At CharakAshtanga, your Panchkarma programme is tailored as per the health issues you are facing. The initial diagnosis and daily consultations with our experienced Ayurveda doctor will ensure you receive the best treatment.
Do you offer an online doctor's consultation?
Yes, CharakAshtanga offers online doctor's consultation. Our experienced doctors examine the patient and disease to diagnose the root cause and provide a tailored approach to permanently cure your ailments. The expert ayurvedic doctors encourage some lifestyle changes and Ayurveda therapies to restore the balance between the mind, body, and spirit. If you are diseased and wish to live a holistic life, then Book your consultation with our most experience Ayurveda doctors today. Get one-on-one online sessions from the comfort of your home. You can also connect with a doctor via phone call or schedule a face-to-face meeting.
Charakashtanga Experts provides you:
Personalized Treatment and Medicines
Completely personalized authentic Ayurvedic medicines based on thorough diagnosis of the root-cause
End-To-End Relief Tracking
Throughout your treatment journey, a team of health coaches stay connected with you to track your relief progress and help with your health queries.
Diet & Lifestyle Plans Customized Just for You
Customized diet and lifestyle planners designed by your doctor to compliment the medicines for holistic treatment of the root-cause
How can I book the doctor's consultation and what is the fee?
Scheduling a doctor's consultation is easy with us. Just visit https://charakashtanga.in/doctorConsu.php and fill in the form provided with your name, city, email address, mobile number and message. Our Ayurveda representative will contact you within 24 hours either through a call, SMS, WhatsApp, or email. With this, you get access to best qualified ayurvedic doctors to help you with your ailments.
What kind of ailments does CharakAshtanga cater to?
Ayurveda has proven very effective for a vast majority of diseases which affect the body, including skin diseases, ailments of the bones and joints, diabetes and other hormone-related diseases, and nervous system disorders. It is also helpful in ailments that are recurring and persistent, and have no definitive treatment in other medicinal systems.
We at CharakAshtanga, are fortunate to have formulations that treat a multitude of ailments. We provide Ayurvedic medicines and treatments for arthritis, diabetes, asthma, hypertension, cholesterol, indigestion, obesity, kidney problems, liver protection, immunity, pain balm, male rejuvenation, allergies, piles, and many more. We also offer Panchagavya products for absolute well-being and good health.